Privacy Policy
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Information We Collect
Privacy Policy for Guangzhou Yintai Garment Co., Ltd. (PayPal Payment)
Last Updated: 05/26/2024
This Privacy Policy explains how https://www.yintaihub.com ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit or make purchases on our independent website and use PayPal as the payment method. We are committed to safeguarding your privacy and complying with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
We collect personal information to facilitate your shopping experience, process payments via PayPal, and provide post-purchase support. The information we collect falls into the following categories:
1.1 Information You Provide Voluntarily
Account & Shopping Information: When you create an account or place an order, we may collect your full name, email address, phone number, shipping address, and billing address. This helps us process your order, deliver products, and communicate order updates.
Payment-Related Information: When you choose PayPal as the payment method, you will be redirected to PayPal’s secure platform to complete the transaction. We do not directly collect or store your credit card, debit card, or PayPal account credentials (e.g., PayPal username/password). Instead, PayPal shares with us limited transaction-related information (e.g., PayPal transaction ID, payment confirmation status, and the amount paid) to confirm successful payment and reconcile orders.
Communication Information: If you contact us via email, live chat, or contact forms (e.g., for order inquiries, returns, or support), we may collect your communication content, contact details, and any additional information you provide to resolve your request.
2.1 Process and Fulfill Your Orders
Verify your identity and order details to ensure accurate processing.
Coordinate with shipping providers (e.g., FedEx, DHL) to deliver your products to the provided shipping address.
Share necessary order information (e.g., your name, shipping address, and order number) with shipping partners to facilitate delivery and provide you with tracking updates.
Use PayPal’s transaction confirmation data to confirm payment receipt, issue refunds (if applicable), and reconcile our financial records.
2.2 Communicate with You
Send order-related notifications (e.g., order confirmation, shipping updates, delivery confirmation, and refund status) via email or SMS (if you provided a phone number).
Respond to your inquiries, feedback, or support requests (e.g., resolving order issues, assisting with returns, or answering product questions).
Send important service updates (e.g., changes to our shipping policies, Site maintenance notices) that are necessary for your use of our services.
With your consent, send marketing communications (e.g., promotional offers, new product announcements, or discount codes) via email. You can opt out of these communications at any time (see Section 4.2).
2.3 Enhance Site Performance and User Experience
Analyze browsing and usage data to identify trends (e.g., popular products, user navigation patterns) and improve the Site’s design, functionality, and content.
Personalize your shopping experience (e.g., recommending products based on your browsing history or past purchases).
Test and optimize new features or updates to the Site to ensure compatibility with different devices and browsers.
2.4 Protect Against Fraud and Ensure Security
Verify the authenticity of transactions (especially PayPal payments) to prevent fraudulent activities such as unauthorized purchases, identity theft, or chargebacks.
Monitor for unusual activity (e.g., multiple failed login attempts, orders from high-risk regions) and take action to protect your account and our business.
Comply with legal obligations related to fraud prevention and financial record-keeping.
2.5 Comply with Legal and Regulatory Requirements
Maintain accurate records of orders, payments, and customer communications to comply with tax laws, consumer protection regulations, and financial reporting requirements.
Disclose information if required by law (e.g., in response to a valid court order, subpoena, or government request) or to protect our legal rights (e.g., defending against claims or disputes).
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How and Why We Use Your Information
We use your personal information only for legitimate, business-related purposes that are disclosed in this Privacy Policy or as required by law. The key uses include:
How and Why We Share Your Information
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We do not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent. We only share your information with trusted third parties who assist us in operating the Site, processing orders, or providing services to you, and who are contractually obligated to protect your data. The categories of third parties we may share information with include:
3.1 Payment Processor: PayPal
We share limited order information (e.g., your name, order amount, and billing address) with PayPal to initiate and process your payment. PayPal uses this information to authenticate your payment method, complete the transaction, and provide you with payment receipts.
PayPal’s collection and use of your information are governed by PayPal’s own Privacy Policy (available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full). We are not responsible for PayPal’s data practices.
3.2 Shipping and Logistics Providers
To deliver your orders, we share your name, shipping address, order number, and contact phone number (if provided) with shipping partners (e.g., UPS, USPS, or local courier services). These providers use this information solely to fulfill delivery and provide tracking updates.
3.3 Service Providers (Non-Marketing)
We may share your information with third-party service providers who assist with:
Site hosting and technical maintenance (e.g., cloud hosting providers).
Data analysis (e.g., tools to track Site traffic and user behavior).
Customer support (e.g., live chat or email support platforms).
Fraud prevention (e.g., services to verify transaction authenticity).
These providers are only allowed to use your information to perform the services we request and are required to maintain the confidentiality and security of your data.
3.4 Legal and Regulatory Authorities
We may disclose your information if required by law, such as in response to a valid court order, subpoena, or request from a government agency (e.g., tax authorities, consumer protection agencies). We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others (e.g., in cases of suspected fraud or illegal activity).
3.5 Business Transfers (If Applicable)
In the event of a merger, acquisition, sale of assets, or other business transaction involving [Your Website Name], your personal information may be transferred to the new owner or entity as part of the business assets. We will notify you via email or a prominent notice on the Site before your information is transferred and becomes subject to a different privacy policy.
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Your Rights and Choices
You have certain rights regarding your personal information under applicable data protection laws. We aim to make it easy for you to exercise these rights:
4.1 Access, Correct, or Delete Your Information
Access: You can request a copy of the personal information we hold about you (e.g., your order history, account details).
Correction: If your information is inaccurate or incomplete (e.g., outdated shipping address), you can request to update or correct it.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions (e.g., we may need to retain order records for tax or regulatory purposes).
To exercise these rights, please contact us using the details in Section 5. We may ask you to provide proof of identity to verify your request (e.g., a copy of your ID or a recent order confirmation) to protect your information from unauthorized access.
4.2 Opt Out of Marketing Communications
If you no longer wish to receive marketing emails (e.g., promotional offers), you can opt out by:
Clicking the "Unsubscribe" link at the bottom of any marketing email we send.
Contacting us directly (see Section 5) to request removal from our marketing list.
Opting out of marketing communications will not affect order-related or service-related communications (e.g., order confirmations or shipping updates), as these are necessary to fulfill your orders and provide services.
4.3 Manage Cookies
Most web browsers allow you to control cookies through their settings (e.g., block all cookies, delete existing cookies, or receive a notification before a cookie is stored). However, disabling certain cookies may affect the functionality of the Site (e.g., you may not be able to add items to the shopping cart or complete checkout).
For more information about cookies and how we use them, please refer to our [Cookie Policy] (if applicable, include a link to your Cookie Policy; if not, you can add a brief note here explaining cookie usage and management).
4.4 Withdraw Consent (If Applicable)
If you have previously given consent for a specific use of your information (e.g., sharing with a third party for marketing), you can withdraw that consent at any time by contacting us (see Section 5). Withdrawing consent will not affect the lawfulness of any processing we conducted before you withdrew consent.
Contact Us
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If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please contact us using the following details:
Company Name: Guangzhou Yintai Garment Co., Ltd
Email Address: Service@yintaihub.com
Phone Number: +86 1358 0346 892
Mailing Address: A62, Room 3105, No. 76 Huangpu Avenue West, Tianhe District, Guangzhou City
Website:https://www.yintaihub.com/
We will respond to your inquiry within a reasonable timeframe (typically 10-15 business days, depending on the complexity of your request) and work to resolve any issues or address your concerns.
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Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make updates, we will revise the "Last Updated" date at the top of this policy and post the new version on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
